Senior UX Designer Job at Hays, Tampa, FL

  • Hays
  • Tampa, FL

Job Description

Senior UX Designer - B2B

Location: Remote - Must be able to work EST hours - Tri-state Area preferred

Contract to the end of the year, potential to extend

*Portfolios are required for all submissions

Top Skills

  • B2B design experience, designing complex, data heavy systems
  • Strong Figma skills

Role Summary

MetLife is seeking a Senior UX Designer to create intuitive, scalable, accessible, and customer-centered B2B digital experiences. This role partners with Product, Engineering, Research, and Business teams to design solutions that balance customer needs, business goals, and technical requirements.

Key Responsibilities

  • Design end-to-end user experiences from discovery through production-ready designs.
  • Create information architecture, user flows, wireframes, prototypes, and high-fidelity designs.
  • Design scalable solutions for dashboards, forms, navigation, tables, and data visualizations.
  • Validate designs through research, usability testing, analytics, and customer feedback.
  • Contribute to and evolve the MetLife Design System.
  • Partner with Engineering to ensure high-quality implementation and conduct design QA.
  • Apply accessibility and inclusive design best practices to meet WCAG standards.
  • Identify edge cases, error states, and alternative user scenarios.
  • Leverage AI-powered tools to accelerate research, ideation, prototyping, and documentation.
  • Collaborate across Product, Engineering, Research, and Business teams to build alignment and drive solutions.

Required Qualifications

  • 5 years of experience designing responsive web applications.
  • Experience designing and shipping B2B digital products.
  • Strong skills in user research, journey mapping, information architecture, wireframing, prototyping, interaction design, and usability testing.
  • Experience designing dashboards, workflows, forms, and data-rich experiences.
  • Experience designing accessible digital products and applying WCAG standards.
  • Experience working within established design systems.
  • Advanced proficiency with Figma.
  • Experience using AI-powered tools (e.g., Microsoft Copilot, Figma AI) to enhance UX and UI workflows.
  • Understanding of AI-assisted experiences and responsible AI principles.
  • Strong communication, collaboration, and stakeholder management skills.
  • Experience working in Agile environments and applying Lean UX practices.
  • Ability to manage ambiguity, competing priorities, and work independently.

Preferred Qualifications

  • Experience designing within a large enterprise environment.
  • Experience building or managing design systems.
  • Service Design experience.
  • Experience designing AI-powered products, copilots, or conversational experiences.
  • Front-end development experience with HTML, CSS, and JavaScript.

Job Tags

Contract work

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